Indigo.ai, a startup that helps companies evolve their customer experience thanks to conversational artificial intelligence, announces that it has closed a €2.5 million funding round to accelerate growth and better manage the opportunities offered by the constant transformation of the market. The investment was led by the Vedrai Group, which in 2022 had already acquired 60% of Indigo.ai with the aim of supporting the company’s development and starting a fruitful collaboration between the two realities of the new made in Italy technology. Founded in 2016 from the innovative ideas of its five founders, Indigo.ai has always stood out with cutting-edge solutions capable of listening to and responding concretely to the needs of the market. Thanks to artificial intelligence, the most advanced language models and generative AI technologies, the company provides a platform that allows you to design the latest generation of virtual assistants in order to increase sales, improve the relationship with users and gain insights into your customer base.
Group synergies
This new round of financing is part of the company’s Indigo.ai position in the Italian market, further developing the company’s growth strategy. With a specific focus on 2024, the future roadmap is based on the expansion of technological solutions, supported by the consolidation of the sales model and the strengthening of the partner network. For the transaction, indigo.ai was supported by Growth Capital as financial advisor. “Today, more than ever, customer experience plays a crucial role in the success of companies, representing the basis of the relationship of trust with customers. Our goal is to facilitate dialogue with users, offering companies AI-based solutions that are innovative and easy to use even by those without a technical background. We are proud of the milestones achieved so far, which have allowed us to develop deep experience in the field of conversational AI,” Gianluca Maruzzella, co-founder and CEO of Indigo.ai, said in a statement. Now, thanks to the renewed strategic collaboration with Vedrai, also made possible with the support of Growth Capital, we are ready to continue further along our development path, which for 2024 includes a growth plan based on investments that allow us to take full advantage of the opportunities offered by the constant evolution of technology. We aim to consolidate the market, also strengthening existing partnerships and launching new ones”. “This new investment is a step forward in the collaboration between Vedrai and Indigo.ai, confirming the value of a project that is meeting deadlines and expectations, as well as the strategy of pooling the mission of the two companies to make artificial intelligence a democratic tool,” adds Michele Grazioli, president of Vedi . Indigo.ai technology is a fundamental asset on which to leverage to respond promptly to market evolutions, allowing companies to remain competitive. Together, we’ve been able to reach an ever-expanding number of industries, and we’re excited to continue supporting the team as they push the AI frontier to the service of businesses.” Indigo.ai boasts important collaborations with companies operating in various sectors, including Telepass, Bayer, Santander Consumer Bank, Lavazza, Würth Italia and Spiagge.it, constantly keeping up with the evolving needs of the market. For example, the startup that offers remote psychological support Unobravo was one of the first companies to have adopted the new “agent-based methodology” recently introduced by indigo.ai.
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