Zefi.ai, €1.6 million pre-seed round

Zefi.ai raises a €1.6 million pre-seed led by 360 Capital and 14Peaks to analyze companies’ interactions with their users thanks to artificial intelligence. 9 international funds and business angels participate in the round.

The round was led by 360 Capital and 14Peaks Capital, a Swiss fund that invests in B2B SaaS companies in Europe and the United States, and saw among the funds the participation of the Italian B-Heroes and BIT, the Spanish Secways and Aticco Ventures, and the international funds Growth Engine, Vento, the Italian chapter of Exor Ventures, and Halo, Lakestar’s angel program.

Zefi has developed a platform that allows companies to automatically centralize and analyze all conversations with their end customers. Thanks to artificial intelligence, Zefi helps to identify areas of growth and opportunities for cost reduction, allowing companies to better understand their customers, reduce churn and increase loyalty.

The funds raised will be used to fuel technological development and accelerate commercialisation at European level.

Zefi collaborates with leading companies in the industry by participating in programs such as AWS Startup Loft and Nvidia Inception. In 2023, it was also included in the Slush 100 Europe and awarded as product of the day on the American platform ProductHunt.

“With this round, we are laying the foundation to build a great company and bring to market one of the most sophisticated technologies in our industry. We will use the funds to attract the best tech talent in Europe and bring value to our customers with a product of the highest quality. I am happy to welcome funds and angels who have believed in us founders and in Zefi,” she said in a statement Aurora Maggio, co-founder and CEO of Zefi.ai

We are happy to be able to support the Zefi.ai team on this path: in less than a year, the team has been able to bring to the market an extremely well-made product that wants to give companies the superpower to enhance a mass of qualitative data that is not fully used to date,” adds Lucrezia Lucotti, partner at 360 Capital

The discipline of product management is still in the process of professionalization and digitization. We are convinced that Zefi has the key product for this process: by putting a systematic and automated order to the analysis of the feedback of the end customer, Zefi allows you to pursue product strategies that are truly data-driven and effective. We are pleased to be working with the team to bring this important innovation to scale“, says Edoardo E. Ermotti, founder and general partner of 14Peaks Capital

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